Bhumika HelpLine

Helpline Bhumika May 2010

Bhumika helpline was started in 2006 with the support of OXFAM GB. Till now helpline received around 4000 calls. At present daily helpline receive 30 to 40 calls to assist women seeking help from the violent relationships that they are caught in.

 

Objectives of helpline:

 

·        To provide / give space to women in distress by listening to them.

·        To provide link with formal justice system.

·        To provide referral services to women.

·        Providing help to women in distress.

·        Popularize the toll free number.

 

 

Process of helpline:

 

Bhumika helpline is a toll free(free of cost) telephonic helpline. Counselors provide support and counsel  through phone. Depending on the need of the caller, counselors give suggestions or refer them to various services (medical, psychiatric, legal, short stay and others). Some times helpline counselors directly  involve in some cases depending on the nature of the case.

 

Timings of helpline:

 

Bhumika helpline calls are classified into different sections and are handled accordingly by the counselors. At present there are two full time counselors (8am to 8pm) and one part time counselor (8pm to 11pm) are working for the helpline.

 

Data and  information:

 

According to the objectives of helpline there is a great need to maintain each and every information in helpline. Currently helpline maintaining the information related to all police stations, short stay homes, and legal service authority, family counseling centers, MROs details, protection officers,  NGO’s , women police stations, protection cells etc.

 

 

Role of media:

 

The reason behind the success of helpline is media both electronic and print media. They played a significant role in popularizing toll free number. Because of the wider reach now bhumika helpline is receiving the cases from all over Andhra Pradesh even from the remote areas. In different programs in TV channels like TV9 Naveena, Etv2 Sakhi, HM TV, Vanitha Channel and others have publicized toll free numbers through its scrolls and programme on bhumika,

 

Coming to print media again , features on Bhumika helpline have helped to reach out to many women. Whenever advertisement comes in news papers, most of the calls are enquiry calls. In this manner media plays a vital role in publicizing helpline number and creating awareness among people from different parts of the state.

 

Network with Volunteers and Advocates:

 

As the helpline number got publicized more socially active citizens are registering themselves as volunteers. Bhumika helpline depends a lot on this volunteer’s base especially in handling emergency cases based outside of the Hyderabad.

 

Helpline also have the large network of advocates. The advocate’s collective plays a very important role in providing the women proper information about their rights and various laws that can help them resolve their problems. Helpline also conducts regular advocates meeting to sensitize them on women’s issues and also to update themselves on various developments.

 

 

 

 

 

 

 

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Helpline Bhumika May 2009

BHUMIKA HELPLINE

 

 CALL US AT- 1800 425 2908

 

 

Ø Are you in distress?

Ø Are you a facing domestic violence?

Ø having marital problems / conflicts with your husband?

Ø Married women having complaints with your husband and in-laws?

Ø Are you harassed for extra dowry by your in-laws/ Husband

Ø Are you an NRI marriage victim / husband harassment woman

Ø Facing violence, threats from your husband/in-laws

Ø Are you having problems with your parents/in-laws/husband about property.

Ø Are you a young teenage girl confused about your love relationship?

Ø Feeling lost, hope in life, and having suicidal tendencies

Ø Feeling neglected by everyone and lost hope

Ø Are you facing sexual harassment at work place

ØAre you facing harassment on roads in buses  physically

Ø Old persons being neglected by your family members

Ø Are you confused to choose your career and want guidance

Ø as a girl child getting married need help then contact us

Ø Do you find child labour any where

 

Call     1800 425 2908,  040-27605316 పూర్తిగా చదవండి »

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